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Earning cashback
(10)
Payment
(6)
Why is a purchase I made not showing up in my account?
Why is daily cashback not showing up in my account?
Can I earn cashback without making any purchases?
Is there a limit to how much cashback I can earn?
Tell a friend bonus
The status column reports a recent transaction as 'pending'. What does this mean?
The status column reports a transaction as 'confirmed'. What does this mean?
The status column reports a transaction as 'On Hold'. What does this mean?
The status column reports a transaction as 'reversed'. What does this mean?
Why has one of my cashback entries been 'updated'?
When will I receive payment?
Why has a cashback entry been reversed?
Why do I have to earn £20 until you send me a cheque?
Why does the amount of cashback I received differ from that shown on the site?
Tell a friend bonus
The status column reports a recent transaction as 'pending'. What does this mean?
General questions
(5)
Technical problems
(2)
How does My Shopping Rewards work?
Is the information I share with MyShoppingRewards.com kept private?
How do I unsubscribe from My Shopping Rewards newsletters?
How can I change my password?
How do I close my account
Login problems
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Main Categories
Earning cashback (10)
Payment (6)
General questions (5)
Technical problems (2)
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